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30-Day Money-Back Guarantee

We want you and your pet to love your Pawfectly products. If you're not satisfied for any reason, you can return your item within 30 days of purchase for a full refund — no questions asked.

How it works:

• Contact us at [Email] within 30 days of your purchase date, with your order number.
• We'll confirm your return and let you know the next steps. The item doesn't need to be unused or in its original packaging for the guarantee to apply.
• Refunds are issued to your original payment method within 5–10 business days of the return being confirmed.

Damaged or incorrect items: If you receive a defective or wrong item, we always cover the cost of return or replacement. Just reach out and we'll sort it out quickly.

Questions about a return? Contact us at [Email] and we'll help.